Frequently Asked Questions

Where does Pawala ship from? 

Singapore

How long does Singapore delivery take?

1-3 working days

Is Singapore shipping free?

Limited time

Can I change my delivery address?

Yes, within one working day, contact customer support -> Contact -> Fill in the form & we will take it from there onwards. 

What if my item arrives damaged?

Go to contact -> Fill in the form & we will respond within one working day.

How can I contact Pawala?

Go to contact -> Fill in the form & we will respond within one working day.

Are the product colours exactly the same as shown?

Color might have some little differences due to lighting ,screen settings, and AI generation tools for poster.